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Privacy Policy

1. Who We Are

F&F Luxury Cars Cleaning is a premium detailing company based in Belgium, offering  mobile services for high-end vehicles.

We are committed to protecting your privacy and handling your personal data transparently and responsibly.

2. What Personal Data We Collect

We may collect and process the following information:

  • Full name

  • Email address

  • Phone number

  • Vehicle details (brand/model)

  • Service preferences

  • Location (for mobile appointments)

  • Any additional information voluntarily provided via forms or chat

3. How We Use Your Data

We use your data to:

  • Respond to your inquiries or bookings

  • Deliver mobile detailing services to your location

  • Send booking confirmations and service-related emails

  • Provide customer support and follow-up

  • Send promotional offers (only with consent)

  • Improve our website and customer experience

We do not sell, rent or share your data with third parties, unless required by law.

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Your explicit consent (via forms or opt-ins)

  • Fulfillment of a service contract (e.g., detailing appointment)

  • Legal compliance (invoicing, record keeping)

5. How We Store and Protect Your Data

All data is securely stored on GDPR-compliant platforms such as Wix, email providers, or encrypted mobile devices.

We implement appropriate security measures to prevent unauthorized access, loss or misuse of your data.

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request rectification or deletion

  • Object to processing

  • Withdraw consent at any time

  • File a complaint with the Belgian Data Protection Authority

To exercise any of these rights, contact us at:
📧 contact@ffcleaning.be

7. Cookies and Tracking

Our website may use cookies for functionality and analytics purposes. By using our site, you consent to the use of cookies.

You can manage cookie preferences in your browser settings.

8. Third-Party Services

We may use third-party tools such as WhatsApp, Google Analytics, or payment processors. These providers have their own privacy policies which we encourage you to review.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., invoicing records).

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: 08/05/2025

📩 Contact Us

If you have any questions about this privacy policy or how your data is handled, you can contact:

F&F Luxury Cars Cleaning
Email: contact@ffcleaning.be
Phone: +32 471 41 51 49
Belgium

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